PAYMENT OPTIONS
HOW CAN I PAY?
You can pay online with Bancontact (card and app), credit card (Visa or MasterCard), PayPal, Maestro, Sofort Banking, iDeal, Giropay or with bank apps. In the store you can pay with Bancontact, credit card or cash.
CAN I PAY IN CASH?
Not in the webshop. Only in our store you can pay with cash.
CAN I PAY LATER?
No, your order will only be processed once your payment has been made.
INVOICES
HOW CAN I CHANGE MY INVOICE?
Please contact our team within 7 business days and we will assist you.
WHAT IF MY INVOICE IS INCORRECT?
Please contact Our Team within 7 working days and we will assist you.
PAYMENT FAILED/REFUSED
Why is the payment status in My Orders incorrect?
If your order status is incorrect, please contact Our Team for further clarification.
Why was my credit card payment declined?
This could be due to a technical error, you have reached your limit, a company has put a guarantee on it or your card has been exposed to a threat/fraud and therefore the banking institution has deactivated/blocked your card.
WAT IK ALS IK DUBBEL HEB BETAALD?
Please contact Our Team within 7 working days and we will assist you.
WAAROM HEB IK GEEN ORDERBEVESTIGING ONTVANGEN?
First, it is best to check your spam box in case your email was filtered. If the confirmation email has not reached you after 24 hours, please contact Our Team and we will help you further.