FAQ
QUESTIONS G CREDITS
SCROLL DOWN
G CREDITS LOYALTY PROGRAM
G Credits are points you earn when you place orders with an account. You can redeem these points later for a discount or continue saving for a bigger reward.
Very simple:
- 1 euro spent = 1 G Credit
-
If you place an order of more than €75, you will receive 20 extra G Credits on top of the standard points.
We call this extra reward a Boost.
Yes. Only customers with an account can earn G Credits and track their points balance.
In your account you will see:
- your current points balance
- an overview of your points history, including how many credits you have saved per order
You can exchange your G Credits for a discount:
- 250 points → €5 discount
- 500 points → €15 discount
- 1000 points → €50 discount
You can also continue saving if you prefer to use a higher discount.
No. Discounts cannot be combined.
For example, if you have 800 points, you can't claim both a €5 and a €15 discount at the same time. You choose one discount per order, or you can continue saving.
No. You decide when to use them. Your G Credits remain available in your account until you use them.
You can use one discount (one claim) per order.